Overview
From $53,764 to $85,138 Annually
110 State Street
Albany, NY 12236
Minimum Qualifications
Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.
Civil Service examinations are not required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program
Non-Competitive Qualifications for appointment under the NY HELPS Program:
- Business Systems Analyst Trainee 1
For appointment to a Business Systems Analyst Trainee 1, you must have:
A bachelor's or higher degree.
- Business Systems Analyst Trainee 2
For appointment to a Business Systems Analyst Trainee 2, you must have:
A bachelor's or higher degree AND one year of professional business analysis experience as described below*
- Business Systems Analyst 1
For appointment to the Business Systems Analyst 1 (SG-18), you must have:
- A bachelor's degree or higher AND two years of professional business analysis experience as described below*
*Business analysis experience is defined as experience where your primary duty was performing three of the five following activities:
- Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, JAD Sessions).
- Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
- Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, Change Management Analysis).
- Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
- Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.
The following activities are not considered qualifying experience:
- Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources - Responsibility limited to forms design and changes to forms.
- Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.
- Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.
- Development of instructional materials and classroom training.
- Help desk duties including troubleshooting, resolving user issues, and providing customer service.
Competitive Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 70.1, 52.6, or 70.4 of the Civil Service Law.
For 70.1, 52.6, or 70.4 transfer to a Business Systems Analyst 1, salary grade (SG)-18, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-16 or above, SG-14 or above for a Trainee 2, SG-12 or above for a Trainee 1, depending on qualifications.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
Depending on qualifications, you may be required to serve a 1 or 2-year traineeship that leads to the full level SG-18 position.
55b/55c Program appointment:
This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)
Traineeship salary information:
The position may be filled at the Business Systems Analyst Trainee 1 equated to SG-14 ($53,764), Business Systems Analyst Trainee 2 equated to SG-16 ($59,994), or full performance Business Systems Analyst 1 SG-18 ($66,951) based on the candidate’s education, experience, and previous state service. Salary is nonnegotiable.
Candidates hired at the trainee level will be advanced to the full performance Business Systems Analyst 1 SG-18 following successful completion of the traineeship.
Duties
For small-scope projects undertaken within the Office of Operations (OOO), performs a variety of tasks within each of the Business Analysis Body of Knowledge (BABOK) knowledge areas with considerable autonomy. For medium and large scope projects undertaken within the OOO, performs/assists with tasks under the supervision of higher-level Business Systems Analysts.
- Solution Assessment: Defines the business needs driving the need for a project; assesses capability gaps of existing solutions; defines the business case for a new/modified solution; assesses organizational readiness to implement a new/modified solution; and defines transition requirements to implement a new/modified solution.
- Solution Validation (testing): Validates that solutions meet business needs (by developing test data and scenarios, testing system functions, and documenting results); evaluates solution performance against business goals and objectives.
- Business Analysis Planning & Monitoring: Conducts stakeholder analyses; assists in planning BA activities.
- Requirements Elicitation: Prepares for elicitation activities; conducts elicitation activities; documents the results of elicitation activities; confirms the results of elicitation activities.
- Requirements Analysis: Assists in prioritizing requirements; organizes requirements into logical groupings; specifies and models requirements; defines assumptions & constraints of solutions (at any point in their lifecycle); verifies requirement quality; validates requirement value.
- Requirements Management & Communication: Assists in managing solution scope and requirements; assists in managing requirements traceability; maintains requirements re-usability for future business events/initiatives; prepares requirements packages; communicates requirements.
- Solution Implementation: Develops training and user support materials; assists in updating organizational process assets (such as procedure manuals and Guide to Financial Operations (GFO) content).
Project Management
- Coordinate and manage work required to complete small-scope projects.
- Assists in the development and management of project plans for his/her tasks and staff tasks.
- Assists in the development of communication, implementation, testing and user support plans.
- Oversees the implementation of staff tasks on each plan.
- Reports all issues to management.
- Assists in the development and management of post-implementation plans for system changes and communicates status to management.
- Assists higher-level staff in the performance of tasks for larger efforts as well.
Knowledge, Skills & Abilities
- Business Analysis:
- Preferred -demonstrated experience in requirements gathering, analysis, modeling, communication, specification, and implementation
- Preferred-demonstrated knowledge of Oracle/PeopleSoft products (ex. Hyperion)
- Preferred-demonstrated knowledge of financial applications – preferably in the functional areas in use at OSC (ex. procure-to-pay, billing/accounts receivable, general ledger, budgeting/commitment control, security, workflow, grants management, etc.).
- Analytics: ability to perform the following effectively: creative thinking; decision making; problem solving; systems thinking.
- Business: ability to understand the business environment and translate that into effective requirements.
- Communications: ability to express oneself and communicate with others verbally and in writing; ability to transmit and receive information clearly and succinctly with respect to the intended audience.
- Interpersonal: ability to demonstrate effective conflict management, flexibility, adaptability, and emotional intelligence; ability to work in a dynamic team environment.
- Stakeholder Relations: ability to demonstrate exceptional, value-added service to internal and external customers.
- Technology: ability to use Lotus Notes, Microsoft Word, Excel, PowerPoint, Access, Visio, and Project effectively and efficiently; ability to understand the Statewide Financial System (SFS) and its various processes.
Additional Comments
Telecommuting
The Office of the New York State Comptroller supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, new employees will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, employees may telecommute up to 5 days per pay period but may be approved to telecommute less.
Reasonable Accommodation
The Office of the New York State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Equal Opportunity Employment
The Office of the New York State Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
Some positions may require additional credentials or a background check to verify your identity.
The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications.
OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:
- A state pension with vesting after five years’ service
- Comprehensive medical, dental and vision insurance available to all employees and their dependents
- Flexible spending accounts for dependent and health care
- Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
- Public Service Loan Forgiveness (PSLF)
- NYS Deferred Compensation plan
- Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
- Holiday and paid time off
- Shift and geographic pay differentials
- A committed continuous learning environment
- Informational Brown Bag sessions
- Wellness at Work Programs to promote employee health and wellness
- OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
- And much more
Jaylin Frese
P: (518) 474-1924
F: (518) 486-6723
[email protected]
Division Contact
Cynthia Pucci
[email protected]
To Apply
Submit a clear, concise cover letter and resume stating how you meet the above minimum qualifications. Reference Item #01002-JCF on your cover letter for proper routing.
Be sure to include a copy of any unofficial transcripts if there are educational requirements / minimum qualification substitutions for this position. Documents must be sent as unlocked and accessible attachments.